Privacy Policy

Privacy Policy

Grosvenor Casino Ramsgate (we, us, our) is committed to protecting the privacy of its users (you, your). This Privacy Policy explains how we collect and use personal data about you when you visit our website or become a member.

What Data Do We Collect?

When you register for an account with us or submit information through our website, we may collect:

• Contact details (name, address, email)
• Date of birth
• Other information you choose to provide

We also use cookies and other technologies on our website to collect data about your device and browsing activities.

How Do We Use Your Data?

We process your personal data for various purposes, including:

• Operating an account for you, enabling access to member services and benefits
• Providing marketing communications (newsletters, special offers)
• Enhancing the security of our systems
• Complying with relevant laws, regulations, or industry guidelines

Sharing Your Data

We share your personal data with third-party service providers, such as:

• Loyalty program administrators
• Marketing agencies
• Technical support teams

These parties only process your data in accordance with our instructions and on a confidential basis.

Security Measures

We have implemented measures to safeguard the security of your data, including encryption for online transactions and secure server connections (HTTPS).

Your Rights

You can:

• Access your personal data held by us
• Request corrections or deletions of inaccurate information
• Restrict our processing activities in certain circumstances

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Changes will be effective upon publication on our website.